Every lead, called — without exception. Maya, Lumaa's AI voice agent, telephones every enquiry on your agency's own number, in English or Arabic — qualifies intent, answers objections, and agrees the meeting time, then hands it to your broker with the recording and transcript. Enterprise-grade underneath: caller data encrypted at rest, every call recorded and auditable, and promised callbacks kept to the minute.
You connect, Maya calls, your brokers close. No onboarding weeks, no training data, no consultants. Live within a day. Speed is the whole game: reach a lead within five minutes and the odds of qualifying are 21× higher than at thirty minutes — yet in Harvard Business Review’s audit of 2,241 firms, only 37% responded within the hour.
Every record arrives encrypted and stays encrypted at rest. Dormant Bayut and Property Finder leads return to rotation within the hour.
Outbound from your agency's number. Genuine mid-sentence pauses, the quiet acknowledgement of a listener, and the judgement to handle "send it on WhatsApp" the way a senior broker would.
Serious prospects land with your broker, agreed time and full transcript attached. Your team speaks only with people ready to move; the rest are nurtured quietly in the background.
Every AI call lands on the lead in your CRM with its summary, and agreed viewings go straight into your calendar. 22 CRMs, property portals and calendars, plus a Custom Webhook for anything else.
Launching soon for Lumaa customers; most will open in beta. See every integration and its status →
Every detail tuned for Dubai real estate — the languages, the objections, the pricing psychology, the compliance — on enterprise-grade foundations.
Natural pacing, genuine pauses, the quiet acknowledgement of someone truly listening. Maya knows the cadence of Deira, the caution of Jumeirah, the urgency of an off-plan buyer.
Every outbound call presents your agency on the caller ID — exactly as if one of your own team members was dialing, with none of the spam flagging that follows rented numbers.
Maya replies in under a second — before the silence becomes noticeable. Most callers never sense anything other than an attentive professional.
Price, timing, trust, "send it on WhatsApp," "my wife decides," "call me Monday." Maya carries a courteous, unhurried answer for each — and knows when to simply let go.
Read any conversation in full. See precisely why each lead was qualified, deferred, or set aside — no black boxes, no guesswork.
Launching a tower? The entire waitlist is called in a single day, inside the 9am–6pm window — not across two weeks of broker hours.
"Call me tomorrow at 9:30" is a promise, and Maya keeps it: the time is extracted from the conversation and the call is placed at 9:30, automatically, inside the window. Callers can interrupt her mid-sentence; she stops and listens. A lead who was reached is never re-dialled; a lead lost to a dead SIM or carrier fault is protected by bounded retries instead of quietly burned.
Caller data encrypted at rest with AES-256-GCM, TLS in transit, recordings encrypted on write, scoped and revocable API keys, HMAC-signed webhooks, IP-allow-listed SIP into your own PBX, a per-account kill switch, and an audit log kept for seven years. The controls are written down in our privacy policy, DPA and API reference, not asserted in a deck. Need it inside your own PBX, on your own infrastructure, under an SLA, with keys you hold? That is the enterprise deployment.
Based on average commissions across Marina, Downtown, and JVC inventory. Move the sliders to your own numbers.
Three ways of working. One outcome — your brokers stop dialling cold and start closing warm.
Every lead in your CRM called, qualified, and sorted — including the six-month-old ones you had quietly written off.
No more smile-and-dial. Your phone rings once budget, area, and timeline are already established.
Your next phase release reaches the entire waitlist in days, as many calls at once as you run lines — not over six weeks of brokerage capacity.
Whether leads notice, how the calls sound, what happens to your data — everything you were going to raise on the demo.
These are the seven that come up on almost every call. The other seven are on the full FAQ — calling hours, portal and CRM leads, off-plan waitlists, the industries we cover, and what happens if Maya gets something wrong.
She rings you, you play the lead, and you hear what your enquiries would hear. Then you decide — on the spot.